GET

SUPPORT

FREQUENTLY ASKED QUESTIONS

Can Movikit be used for vlogging?


Yes, the tools could be used for vlogging. Though our guide is designed to teach all production aspects on how to create better home movies with your smartphone.




What does Movikit include?


Movikit includes a tripod, rig, microphone, light, clapboard, dry erase marker and storyboard guide, as well as online video tips on how to produce your movie for those with camera smartphones. It does not include a camera or editing software.




Can I customize what's included in the kit?


During our initial launch, we only offer one option now, but we plan to offer other tools in the future. Let us know what else you may need to keep your movie rolling.




What is your return policy?


If for any reason you are not satisfied with our product, you can return the box and all items within 60 days for a full refund. Include a copy of your order and mail to: Reel Mill - Attn: Returns - 240 Executive Drive #2601 - Cranberry Twp PA 16066.




What do I do if something is not working?


If for any reason under normal use, an item does not work properly, please contact us for a replacement for the item. The manufacturer warrants the product to be free from defects in workmanship and materials under normal use and conditions. We honor all of the included tools for one year from the date of purchase.




What if my smartphone does not have a port for 3.5mm jack (headphones,) can I still use the microphone?


The included microphone does have a 3.5mm jack to connect to your smartphone. If it does not have this port, you can still attach it with an adapter. Your smartphone may have come with this adapter, but if it did not, you can purchase one at a local store or Amazon. You need a 3.5mm to USB-C audio adapter for most smartphones, and a 3.5mm to Lighting audio adapter for recent Apple phones. IMPORTANT! Not all adapters will work with a microphone, so check in the description to make sure it supports microphones. Here are some options at Amazon: Lightning Port Smartphones USB-C Port Smartphones




Where do I find the storyboard guide tip videos?


Scan the QR code in your storyboard guide to link to a playlist of our production tips videos.




What age is Movikit designed for?


Movikit is designed for movie making beginners with smartphones from age 10 and up, or for family projects with Mom and Dad's smartphone.





ANY QUESTIONS? GET IN TOUCH

SPECIAL OFFERS & NEWS

Not ready to buy but want to keep in touch? Sign up to receive messages about special offers and news about Movikit only. We won't share with anyone.

  • Grey Facebook Icon
  • Grey YouTube Icon

Reel Mill

240 Executive Drive #2601

Cranberry Twp PA 16066

email@reelmill.com

© 2021 BY REEL MILL

AFFILIATES

Looking for great video editing software to keep your movie rolling? Check out PowerDirector from Cyberlink. We use it to create all of our storyboard guide videos!

Marilyn Steranko crafted all of our illustrations in our guide. Check out some of her other wonderful creations at

sterankodesign.com